Logo
Sign In
Apollo Slots Slide 1

Enter Big, Grab Bigger!

Apollo Slots Slide 2

True Joy Now.

1/5
1/5
  • Home
  • Terms And Conditions

Key Rules And Player Requirements At Apollo Slots Casino Explained For Safer Gaming Experience

New users should create a secure account before making their first deposit to $. Registration is quick and requires accurate personal data for identity verification. Multiple accounts per individual are not permitted, ensuring fair play for all participants.

Eligibility Requirements

Residents of Canada must be at least 18 years old and comply with local regulations. Players must confirm their legal status and agree to provide valid identification documents on request.

Financial Transactions

Balance management in $ is available via official payment partners. Processing times vary by chosen method, with deposits typically instant and withdrawals to $ completed within up to 3 business days. Minimum and maximum thresholds are specified within your personal account area; always check these before initiating a transaction.

Privacy Protection

Personal data is encrypted according to industry standards and will only be shared with third parties for verification or regulatory compliance purposes. Users maintain the right to access, correct, or request deletion of their data at any stage by contacting customer support.

Bonus Offers

Participation in promotions requires opt-in. Always review specific rules for bonus benefits, including any wagering requirements or expiry periods. Abuse of bonus funds may result in suspension or forfeiture of funds.

Account Responsibility

Each account holder is responsible for maintaining login confidentiality. If you think someone has gotten into your account without permission, call support right away. If you keep trying to get around system integrity, you may be permanently banned and lose your money.

To get the full range of services, Canadian visitors should read these terms and conditions before making their first deposit to $. There is a helpdesk open 24 hours a day, 7 days a week for questions or help.

Requirements For Registering And Being Eligible For An Account

To sign up for an account, fill out the online registration form with correct personal information, contact information, and a working email address. To activate access and allow transactions, such as deposits and withdrawals in $, you must prove your identity with official documents. You can only sign up if you are at least 18 years old or the legal age in Canada. Each person can only have one user profile. If you sign up more than once, you will be suspended right away.

Users must make sure of the following in order to be eligible for an account:

Requirement What it is
Minimum Age At least 18 years old, or as the law in Canada says
Permanent residence in a place where participation is allowed
Send an email Check Required before the first $ transfer
Valid Identification Required for activating access and withdrawals

Input accurate information during sign-up. Falsified data may lead to profile termination and forfeiture of $. To maintain your balance in $, complete verification promptly; delays can impact transaction processing or access to features. People who are "politically exposed" or on a list for financial sanctions can't use the platform.

Explaining The Rules For Deposits And Withdrawals

Before you make your first payment, make sure that your account verification is complete. Only verified customers can initiate transactions, including topping up or requesting payouts in $.

  • Accepted payment methods: Users can deposit or withdraw using bank cards, e-wallets, and direct transfers. Specific options vary by region and may include local solutions tailored to Canadian preferences.
  • Transaction minimums and maximums: The minimum deposit limit is typically set at 10 $, while withdrawal requests must exceed 20 $. Maximum limits per transaction can reach up to 5,000 $, depending on the selected payment provider.
  • Processing times: Most of the time, deposits are credited right away. Withdrawals are processed within 24 to 72 hours of being approved, but this doesn't include any extra time that banks or third-party platforms may need.
  • Identity checks: For bigger withdrawals or when security checks are needed, you may need to provide more paperwork. A government-issued photo ID and recent proof of address are both acceptable forms of identification.
  • Fees for inactive accounts: If there are no payments for six months in a row, a monthly fee will be charged until the balance runs out or activity starts up again.
  • Currency: All deposits, withdrawals, and balances are done in $. If payments are made in another currency, automatic conversion may apply with relevant fees.

For a smooth experience, always double-check your chosen payment method supports both deposits and withdrawals in $. Contact customer support for any payment method restrictions based on your Canada location.

Wagering Conditions And Bonus Policy Details

Ensure you read all requirements before activating any reward offer. Always complete the stated turnover ratio before requesting a withdrawal; for example, many bonuses require users to play through the bonus amount at least 40 times before cashout. Unmet playthrough may result in bonus removal and voiding of associated winnings.

  • Most incentives are subject to an expiration period, commonly ranging from 7 to 30 days. Any remaining bonus funds or winnings after the set timeframe will be forfeited.
  • Check the individual contribution rates for different games. Typically, slots count 100% towards clearing requirements, while table games and video poker may contribute at 10% or less. Progressive jackpots are commonly excluded from bonus clearing.
  • The maximum permitted stake per spin or round using promotion funds is generally capped, for example at $5–$10, depending on the offer. Exceeding these limits may lead to confiscation of winnings.
  • Only one reward offer can be active on an account at a time unless otherwise specified. Multiple accounts per individual or household for bonus purposes can result in permanent exclusion from future offers.
  • Withdrawals of deposited funds can be requested while an incentive is active, but active promotion credits and winnings from such funds will be lost if playthrough is incomplete.

Review the specific offer terms for regional restrictions and game availability for Canadian users.

Player Verification Procedures And Kyc Steps

  1. Submit your government-issued identification document immediately after creating an account to avoid delays in future withdrawals. Acceptable formats include a valid passport, national ID, or driver’s license clearly displaying your full name, photo, and birth date.
  2. Proof of residential address, dated within the past three months, must be uploaded. Accepted documents are utility bills and bank statements showing your name and address.
  3. We won't accept screenshots or copies that have been changed digitally. Please send us original scans or photos.

Timeline For Confirming Your Identity

It usually takes 24 to 48 hours to verify a user's identity. But if your submissions are incomplete or unclear, you will be asked to resubmit them, which will lengthen the approval period. Check your email for messages about required materials or the status of your verification.

More Ways To Check Things

You may also need to verify your account if you do something strange or if you reach a certain number of transactions. In these situations, you may be asked for more documents, like a picture of you holding your ID or proof of where the $ came from.

For security and legal reasons, you must follow KYC rules. If you don't finish the verification process, you may not be able to use the deposit, withdrawal, or bonus features. The platform also has the right to suspend unverified profiles under Canada law.

Limitations On Games And Locations

Before you try to play real-money games, make sure that entertainment content is available in your area. Due to legal requirements or agreements with content providers, some titles may not be available. Some studios only release their games in certain countries, which can affect the choices you have after you sign in.

  • Limitations by region: Users who live in places where interactive gaming or online gambling is not legal are not allowed to use the platform or any of its services. If you try to get around these blocks by using VPNs or other ways to hide your identity, you are breaking the user agreement and could lose your profile and any balance in $.

Players from the following areas may face more restrictions, such as being unable to register, having features blocked, or being unable to take part in promotions. All available options depend on following local laws and licensing agreements. If you're not sure if you qualify, you should talk to local officials or a lawyer.

  • Age Requirement: Only people who are of legal age in their country can take part. Accounts found to belong to users under the age of 18 will be closed, and any money in $ will be held until the user's age is verified.

Make sure the address you give when you create your account matches where you really live to avoid problems. If you travel a lot, keep in mind that location-based restrictions can temporarily limit your access or make some titles disappear from your library.

For users from Canadian, always check with updated regulatory guidance or customer support to make sure you know which entertainment experiences are legal. If you don't follow the rules, you could lose access and have your $ frozen.

Guidelines For Handling Data And Privacy

To make sure that you follow the rules and that users can be safely identified, always give only accurate and up-to-date personal information when you sign up and keep your profile up to date. The information collected includes your full name, contact information, address, date of birth, ID documents, and the financial information needed to make payments and withdrawals in $.

Gathering And Using Data

We only collect data to create accounts, follow the rules set by regulatory bodies, process payments, provide technical support, stop fraud, and send you updates about your account or service. The service never gives third parties any personal information that could be used to identify you, unless the law requires it or the service is working with regulatory authorities in Canada.

User Rights And Protection Measures

Following the highest security standards, all sensitive records are encrypted both when they are sent and when they are stored. Only people who are allowed to manage or support accounts can see user data. Customers can ask to see, change, or delete their records at any time by getting in touch with customer service. You can take back your consent for marketing communications, but Canada law says that regulatory records must be kept. We only use session details, technical identifiers, and stored payment methods to make sure that transactions go smoothly, that no one can do anything without permission, and that users' balance in $ is always safe. For users from Canadian, data handling strictly follows the rules for protecting data in that country.

Always keep your login information private, choose strong passwords, and never give out your access information. If you think someone has broken the rules or is using your account without permission, tell support right away.

How To Handle Disputes And Complaints

  1. Use the Support section of your account dashboard to report any problems right away. To file a complaint, use the ticketing system or the direct email channel. Include your username, relevant transaction IDs, screenshots, and a clear summary of the problem.
  2. Within 24 hours, a support representative will confirm that they received your submission and give you a reference number to keep track of its progress.
  3. After you acknowledge, a detailed investigation usually starts right away, and you will get updates throughout the process through the contact method you chose. Most of the time, resolution is finished within seven business days. If it is more complicated or involves a third party, it may take longer, and you will get an updated estimated completion date.
  4. If you don't like the decision, you have 48 hours to ask a senior manager or compliance officer to look into it further using your current case reference.
  5. If you still have problems after trying everything you can do internally, contact the licensed external dispute resolution body. Their contact information is at the bottom of the site. To speed up the mediation process, give all previous letters and proof.
  6. You have six months from the date of the transaction or event in question to file a complaint about anything, including withdrawals in $, bonus misallocation, or game outcomes. We may not look at submissions that come in after this time.

Any Canadian user who needs help will get the same amount of attention and access to the procedure described, as long as it is legal in Canada.

close

Bonus

for first deposit

1000CAD + 250 FS